How can SME's remain productive while protecting and leading their workforce through the turbulent and unknown times ahead?

Here are a few recommendations: 

1. Conduct appraisals and employee surveys to gather data on what your staff are comfortable with when planning a way forward. 
2. Offer assistance to alleviate any difficulties they are experiencing while working from home. 
3. Ensure that management teams have sufficient communication plans in place to ensure that your teams are able to have clear line of communication and escalation.
4. Prioritise reporting to consolidate information from various sources and ensure that your management teams are all able to access the latest information

During times of change, communication is key.